Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit a website. Similar technologies — such as web beacons, pixels, and local storage — work in much the same way. We refer to all of these collectively as "cookies" in this policy.

Cookies allow a site to recognize your device, remember your preferences, and understand how visitors use the site so it can be improved over time.

How we use cookies

We use cookies for a few simple, practical reasons:

• To keep the site working — logging you in, remembering what's in your cart, and securing your session.
• To remember your preferences — such as your language, country, and consent choices.
• To understand how the site is used — so we can fix problems, improve performance, and design better experiences.
• To power third-party services — for example, customer support chat, payment processing, and feedback tools.

We do not sell your personal information, and we do not use cookies to build advertising profiles for sale to third parties.

Categories of cookies we use

The cookies on our site fall into the following categories. You can review and adjust your preferences at any time using the cookie settings link below.

Strictly necessary

These cookies are required for the website to function. They enable core features such as account login, shopping cart, checkout, and security. The site cannot function properly without them, so they cannot be turned off.

Functional

These cookies enable enhanced features and personalization, such as remembering your country, language, and other display preferences. If you disable them, some features may not work as expected.

Analytics & performance

These cookies help us understand how visitors interact with the site — which pages are visited, how long people stay, and where they encounter problems. We use this information in aggregate to improve the site. If you disable them, we won't be able to learn from your visit, but the site will still work normally.

Advertising

These cookies may be used to measure the effectiveness of marketing campaigns and to show relevant content. We do not sell the information collected by these cookies, and we do not allow third parties to use it for their own advertising profiles.

Third-party services

We use a small number of trusted third-party services to run our site. Each of these services may set its own cookies, governed by its own privacy and cookie policies. Examples include:

• Customer support and live chat — so we can help you when you have a question.
• Payment processing — so checkout is secure and reliable.
• Product analytics — so we can understand how the site is used and improve it.
• Consent management — so we can record and respect your cookie choices.
• Feedback tools — so you can tell us what's working and what isn't.

We choose providers that take privacy seriously and that are appropriate for our use case. Where required by law, these services only set non-essential cookies after you've given consent.

Managing your preferences

You're in control of which non-essential cookies are set on your device.

• On this site: open Cookie Preferences to review and change your choices at any time.
• In your browser: most browsers let you block or delete cookies through their settings. Note that blocking strictly necessary cookies will prevent parts of the site from working.
• Do Not Track: there is no industry-wide standard for responding to "Do Not Track" browser signals, so we don't currently respond to them. Use the cookie preferences link above to express your choice.

How long cookies stay on your device

Cookies are either session cookies, which expire when you close your browser, or persistent cookies, which remain until they expire or you delete them. Persistent cookies typically last from a few days up to about a year, depending on their purpose.

Updates to this policy

We may update this Cookie Policy from time to time as our site, the third-party services we use, or applicable laws change. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this policy periodically.

Contact

If you have questions about how we use cookies, please contact us:

Email: compliance@neumi.com

By post:

Neumi, LLC
8730 Harrison St
Sandy, UT 84070
United States

For broader privacy rights and choices, see our Privacy Notice and Your Privacy Choices pages.